Introduction
The Prov Proctor Console User Guide provides instructions for proctors who use the Prov platform to manage and monitor candidates during test-center examinations.
The guide explains the key Proctor Console features used to prepare candidates for an exam, provide exam access information, monitor active examinations, and manage candidate test sessions. It also describes the actions available throughout the candidate examination lifecycle, from onboarding and exam preparation through monitoring and completion.
The procedures in this guide are organized according to the workflow available in the Proctor Console and use the terminology and labels displayed in the application.
Scope
The scope of this document is to provide step-by-step procedures for onboarding and proctoring in the TSM platform.
Purpose
The purpose of this document is to provide a step-by-step guide for the Prov TSM Site Manager console.
Acronyms and Definitions
| Acronyms/Definitions | Abbreviation | Description |
| OMR | Optical Mark Recognition | - |
| Operations Staff | - | A person who assists with validating site applications |
| Site Manager | - | A business partner with a certified test center for conducting tests |
| Test Center | - | A certified space to conduct examinations under a test site |
| Test Site | - | A recognized institution or organization with one or more test centers to conduct examinations. |
| TSM | Test Site Management | - |
Contact Information, Support
For eligibility, registration, scheduling, or exam content-related queries, contact us at +1 801-733-4455 or reach out to support@provexam.com.
If you encounter any issues, please contact us at our toll-free number: +1 877-848-3926 or use the chat support available on examroom.ai.