Introduction
The Site Manager console is used to streamline the tracking and management of certified test centers. It enables site managers to manage test centers efficiently by coordinating exams across locations, ensuring they meet the required standards and perform effectively. In addition to test center management, the console enables site managers to assign specific roles to employees, granting them customized access. This helps ensure smooth operations across all the certified test centers.
To enroll in a test center within the Prov test site management platform, a test center must fulfill several essential requirements to ensure it aligns with operational and service standards. They are
- Application Form: To join the Prov TSM platform, the test site owner must complete an application form with basic details about the test center's location, facilities, and capacity.
- Audit Form: After the application is approved, the owner must complete an audit form with test center details, such as videos and photos, to conduct extensive checks.
- Agreement: Once the audit form is approved, the test center must sign the agreement.
- Certificate: After the agreement is signed, the test center will receive a certificate and can go live.
A test center is a designated location, approved by Prov. A test site can be an institution, private property, or training facility authorized by Prov to host exams.
Note: One test site can choose multiple test centers.
Scope
The scope of this document is to provide step-by-step procedures for test center owners to enroll in the TSM platform, oversee, and manage their test centers.
Purpose
The purpose of this document is to provide a step-by-step guide for the Prov TSM Site Manager console and outline the process of managing and operating the test center.
Acronyms and Definitions
| Acronyms/Definitions | Abbreviation | Description |
| OMR | Optical Mark Recognition | - |
| Operations Staff | - | A person who assists with validating site applications |
| Site Manager | - | A business partner with a certified test center for conducting tests |
| Test Center | - | A certified space to conduct examinations under a test site |
| Test Site | - | A recognized institution or organization with one or more test centers to conduct examinations. |
| TSM | Test Site Management | - |
Contact Information, Support
For eligibility, registration, scheduling, or exam content-related queries, contact us at +1 801-733-4455 or reach out to support@provexam.com.
If you encounter any issues, please contact us at our toll-free number: +1 877-848-3926 or use the chat support available on examroom.ai.